When we left the first house on the Indian reservation, it seemed that the whole community had spread the word that we were there. Finding the second house demanded the help of Mauricio, the father of the first patient, though. He rode with the Palliative Care car until we reached M.'s house, leading the half-an-hour trip.
A small crowd already expected us at the house while the grandmother was taking care of the boy.
Temperature, heartbeat, oxygenation, and body weight. Then a lengthy questionnaire about what the boy had been eating and how much, the medicines he had been taking, orientations specifics to his case, to finally schedule the next visit. This was the professional's basic approach, as we had already gotten used to by now.
When we were leaving, the kid's mother had heard about our visit and appeared from nowhere, rushing to the house.
Another aspect of the Palliative Care staff's work came into play. The child's mother seemed to be in her late teens, although she could not recall her age,neither could she read. She was completely bewildered when the nurse Angelita mentioned birth control to her.
Cultural barriers became as evident as the need to cross them.
I had a chance to talk to the psychologist of the group, Marlene, about the difference in culture that they encountered so often and how it affected their work. How can that relate to Palliative Care? How subtle do they have to be in their messages without losing effectiveness but not bringing antagonism? Isn't that essential to maintaining contact with and therefore be able to help the patients and their families, after all?
I could now see that the group has to work together, and make efforts towards building a relationship of trust, not only with the patient and his/her family, but also with the entire community that surrounds them.
Mauricio, who seemed to be influential in the community, well understood the importance and impact of the professionals' work. He would share his perceptions throughout the community, assuring that the kids get the care they so well deserve.
Kisses,
Mariana